Privacy Policy

Last updated: 29 October 2025

This Privacy Policy explains how The Sonic Vessel (“we,” “our,” or “us”) collects, uses, and protects personal data through our website, voice-based portals, and other online or offline offerings (collectively, the “Services”).

We believe explorers should remain in control of their own information. This document outlines how your data is processed, stored, and safeguarded when you interact with The Sonic Vessel, submit Transmission Logs, or participate in research-related activities.

The Sonic Vessel complies with the EU and UK GDPR, Canada’s PIPEDA, and the California Consumer Privacy Act (CCPA/CPRA). We do not sell, trade, or rent your personal information to anyone.

1. What We Collect

We may collect, use, store, and transfer the following categories of personal data:

  • Identity Data: Name, username or handle, voice recordings, avatar image, gender (optional), date of birth (optional).

  • Contact Data: Email address, phone number, billing address (if applicable).

  • Technical Data: IP address, browser type and version, time zone, device type, and operating system.

  • Usage Data: Information about how you use our website, audio Transmissions, and related tools.

  • Transmission Data: Audio recordings (“Transmissions”), written reports, transcriptions, and any context or metadata you voluntarily submit.

  • Marketing and Communications Data: Your preferences for receiving updates and notifications from us.

  • Aggregated Data: Statistical or demographic information that cannot identify you personally.

2. How We Use Your Information

We use your personal data to:

  1. Deliver, maintain, and improve our Services.

  2. Transcribe and archive voice Transmissions and written Logs for research and creative purposes within The Sonic Vessel project.

  3. Respond to inquiries or support requests.

  4. Conduct analytics to understand and improve user experience.

  5. Send opt-in updates, new Transmission releases, and system announcements.

  6. Comply with legal obligations or protect our rights.

All processing is grounded in one or more lawful bases: consent, contract performance, legitimate interest, or legal requirement.

3. Cookies and Analytics

We use standard cookies and analytics tools (such as Google Analytics and Hotjar) to measure traffic and improve usability.
Cookies remain on your device and you may disable or delete them through your browser settings at any time.

4. Your Transmission Logs and Voice Submissions

Recordings, voice messages, and written Transmission Logs submitted through our portal are securely stored and may be transcribed for internal research and archival purposes.
By submitting a Transmission Log or voice message, you consent to this processing.
We never share or publish your recordings without explicit written permission.

5. Data Storage and Security

All data is encrypted in transit and at rest. We host our infrastructure with trusted providers who meet global security standards (ISO 27001 / SOC 2).
Access is restricted to authorized personnel involved in system maintenance and research.

6. Third-Party Processors

We work with a small number of service providers for secure storage, transcription, analytics, and payment processing.
Each partner operates under strict data-processing agreements and complies with GDPR, PIPEDA, and CCPA requirements.
We do not sell or exchange personal data for marketing purposes.

7. International Transfers

Your information may be processed or stored outside your home country, including in Canada, the United States, and the European Union.
Whenever data is transferred internationally, we ensure adequate safeguards such as Standard Contractual Clauses or equivalent protections.

8. Your Rights

Depending on where you live, you may have the right to:

  • Access and receive a copy of your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Withdraw consent at any time (without affecting prior lawful processing).

  • Request data portability in a structured, machine-readable format.

Residents of California and Canada also have the right to know what personal information we hold and to opt out of any data sharing for marketing purposes.

To exercise any of these rights, contact us at privacy@sonicvessel.com. We will verify your identity before acting on your request.

9. Children

Our Services are not intended for use by children under 13 years of age (or other age as defined by local law). We do not knowingly collect data from children.

10. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined above or as required by law. You may request deletion at any time.

11. Communications

We may send emails related to product updates, research findings, or system announcements. You can unsubscribe from marketing communications at any time using the link provided in each message.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology or regulations. The latest version will always be posted at sonicvessel.com/privacy. Continued use of our Services after updates means you accept the revised terms.

13. Contact

The Sonic Vessel
Montréal, QC, Canada
thesonicvessel@gmail.com